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I recieved this same letter falsely stating that the record with Direct TV shows i have a balance of $164.79, AN ACCOUNT I NEVER HAD!! This must be stopped TODAY!! send your complain to the BBB... https://www.bbb.org/consumer-complaints/file-a-complaint or the Federal Trade commission...https://www.ftccomplaintassistant.gov/
I told Mrs. Vallery the supervisor @ ERSolutions that according to DirectTV name doesn't even exist, asked Vallery to provide me with the original documents of the original debt, of course had NONE!!! THEY'RE THIEVES! DON'T WAIT, PLACE your complaint TODAY @ the right places. 129877c
 Comments (16) |
| 1. Written by Unknown on April 3, 2012 from miami, florida, US I keep getting calls for a person I have never heard of. The calls began in December. In January, I began answering them...it's always from a female voice identifying herself as Kelly Smith. I spoke to a live person on January 13, 19 on 3/30 & today 4/3 all 2012. The person said my number was being removed and when I named all the other dates I had been told that, she said that wasn't true and hung up on me. WOW! |
| 2. Written by YO MAMA on March 26, 2012 from phoenix, arizona, US YOU ARE ALL LYING BECAUSE I WORK FOR CONVERGENT AND THAT IS NOT HOW THEY RUN THE BUSINESS SO YOU SHOULD JUST PAY YOUR BILL AND STOP COMPLAINING AND IF YOU NEVER USED THE SERVICES BT ITS UNDER YOUR NAME AND SSN THEN FILE A POLICE REPORT YOU IDIOTS!!!!!!!!!!!!!! |
| 3. Written by Tmafia on March 6, 2012 from warrensburg, missouri, US Convergent has been known to jack up the bill by switching the numbers around. For instance the actual bill is 42.97 so they send out a claim that the bill is 49.72 so as not to look to suspicious. That way they can say it was a typo. But if someone with the authority to look over their records they would find it isn't a typo at all because it's happening on almost all of the claims they make. Time to shut this company down. |
| 4. Written by 15 year old debt, no proof on February 23, 2012 from amite, louisiana, US Convergent sent me a letter with a claim that I owed a small debt with a company that I haven't used in over 15 years. They told me that the debt was due on an account they claimed was billed at my current address. Problem: I didn't live at my current address 15 years ago. I sent them the legally required "debt denied in whole and in part" and a "request verification of debt" letter, and requested that they inform me if the claimed debt is a time-barred debt (under FTC rules, you cannot be sued for a time-barred debt, so they can't threaten to do so) and beyond the statute of limitations for my state. Do not be frightened or bullied into paying them, Do not offer them any information over the phone. Ask them information and take notes, the young man who answered my call actually gave me a lot of information that was useful for me, but not for them. |
| 5. Written by i agree on February 23, 2012 from mountain view, california, US I, too, got a letter about a debt to AT&T Mobility Iru Domestic...whatever that means. I checked my ATT bills and there's no bill even in that amount. I think it's a scam. |
| 6. Written by MC on February 13, 2012 from berkeley, california, US I cancelled my account with T-Mobile in November and was assured by their finance representative that by paying my final bill I would settle all outstanding debt and not risk bad credit. Tonight I received a call from Convergent Outsourcing stating that I owe a balance of $40 non-negotiable. This is robbery. I haven't used any T-Mobile service for over 7 months and when I did use the network their coverage was awful. I can't believe i'm even dealing with a debt-collection agency. Robbery all in the name of keeping a good credit score. |
| 7. Written by Wol on January 20, 2012 from cincinnati, ohio, US I was called about 1 week ago about an electric bill with TXU energy at an address I do not reside at and all explnation that I don't live in the said address fell on deaf ears. How does this agency run amock with no control? |
| 8. Written by Lesley on January 13, 2012 from winter park, florida, US I received a letter from Convergent saying I owe $524.36 to Centurylink, who I currently have an account with, and Centurylink says I have a zero balance. They ran my social security and again there is a zero balance. I tried calling these people and they refused to talk to me and said "write a letter." These people are nothing but a scam! and they need to be stopped! |
| 9. Written by Ms Z on January 6, 2012 from hayden, idaho, US I would love to help! They are harrassing me for a Dish account THEY canceled in error. I only wanted it transferred and they stated I emailed them to cancel it AFTER I called to put it on hold. It is their error, not mine. Not paying the 167 balance! Could not rehook up as they collected equipment already and it's $400 to reconnect. I have since gone with someone else better! |
| 10. Written by FistsUp on December 18, 2011 from austin, texas, US I have reported them to the FTC, and the Texas Attorney General's Office. They collect zombie, old debts past the Statute of Limitations, and illegal debts. We need to get everyone to report this company, they continue to change names such as Convergent Outsourcing now. REPORT THEM... |
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