I got a message on my cell phone today from Convergent Outsourcing saying that they are calling to collect on a debt I owe. I called them back and they know my name but refused to answer any other questions about who they were until I provided my address, which I declined to do.

I just got me credit scores from the 3 main agencies today, and I have a credit score of over 800, so obviously I don't have any uncollected debt outstanding, and this is a scam.

Please do yourself a favor and don't give them any personal information. If there was a legitimate debt, they would have your address!

Suzanne in CT 1298725



  Comments (40)
1. Written by Sean on May 14, 2012 from chicago, illinois, US
I just got a call from these people saying I owed money from an old ATT account. I told the guy I'm still with ATT and am up to date (2012)and would'nt ATT ask me fora past due billif I owed them. He said "You're right I'll send it back to the client." I'll call ATT and ask them if this was a scam. They were obviously phishing for info.
2. Written by Angry girl. on May 7, 2012 from tupper lake, new york, US
I too got a letter from this convergent company but out of Michigan and I know for a fact that I owe nothing to a Chase bank. they wanted my SOC and I refused to give and so they hung up. I am calling chase and I want to know what else I can do.
3. Written by irritated on May 2, 2012 from fargo, north dakota, US
I just received a letter from this "company" stating I owe them money from a cable company. Unfortunately, I called the number. The girl that answered talked fast and mumbled her words. I asked her to repeat herself and asked for my name. I gave her a false name, by the way,the name on the letter had my middle initial wrong. She then put me on hold. Out of curiosity, I stayed on the line for around 5 minutes and no one answered.  

The cable company I had the "debt" with said I have no outstanding debt with them. I do know I have no credit problems because I just bought a house two days ago! I don't think the mortgage company would have overlooked that when they checked my credit... over 800! In my opinion I would say throw it in the trash and forget about it. They will move on to some other poor sob
4. Written by J.J. on April 29, 2012 from denton, texas, US
Here's a copy of a letter that I sent back in Jan '12. Certified mail, return receipt requested. Haven't heard a peep out of them since... 

 

January 01, 2012 

 

Convergent Outsourcing, Inc.  

10750 Hammerly Blvd. #200 

Houston, TX, 77043  

Re: Acct # 

 

Dear Convergent Representative, 

 

This is not a refusal to pay, but a notice that your claim is disputed. 

I received your attached letter dated XX/XX/XXXX and haven't the slightest idea what this debt is about. I've never had any accounts with Convergent Outsourcing, LVNV Funding LLC, or any company with the name Triad. I know that LVNV is not a creditor, but a debt collector. I have never received any notice of assignment required by law from whoever the Original Creditor may be.  

 

Under the Fair Debt Collections Practices Act (FDCPA) and (Your State) State laws, I have the right to request validation of the debt you say I owe you and/or your client. This is NOT a request for proof or verification of my mailing address. I am requesting proof that I am indeed the party you are asking to pay this debt and that there is some contractual obligation that is binding on me to pay this debt to LVNV Funding LLC or to Triad.  

 

Under (Your State) State laws you must provide me: 

* What the money in detail you state I owe is for 

* Show me and explain how you calculated what you state I owe 

* Provide me with all copies of any papers or documents that show I agreed to pay what you state I owe 

* Provide a copy or verification of any judgment if applicable 

* Identify the original creditor for the debt 

* Prove the Statute of Limitations has not expired on the terms of this account 

* Show me proof that you are licensed and registered to collect in the State of Texas 

* Provide me with your up to date license numbers and Registered Agent in my state 

* Provide proof that the collection company seeking the debt actually owns the debt/or has been assigned the debt.  

* Pursuant to the statute please provide a complete payment history, starting with the original creditor. This detailed requirement was established by the seminal case Fields v. Wilber Law Firm, Donald L. Wilber and Kenneth Wilber, USCA-02-C-0072, 7th Circuit Court, Sept 2004.. 

* Provide a copy of the original signed loan, debt contract agreement or credit card application.  

 

At this time I will also make clear by informing you that if your offices have reported or do report invalidated information to any of the 3 major Credit Bureau (TransUnion, Equifax, or Experian) this action may constitute fraud under both State and Federal Laws. Due to this fact and as of the date of this letter, if any negative mark is found on any of my three credit reports by your company or any subsidiary of your company;  

 

I will not hesitate in pursuing legal action against you for the following: 

 

Violation of the Fair Credit Reporting Act 

Violation of the Fair Debt Collection Practices Act 

Defamation of Character 

 

If your offices are able to supply me with the proper documentation as requested by law in the following Declaration, I will require at least thirty (30) days investigating this data and information and throughout such time all collection activity must cease and desist. 

Additionally, during this validation and document collection period, if any action whatsoever is taken which could be or is considered detrimental to any of my three credit reports, I will pursue legal action. This shall include any listing of information to a credit reporting repository that is inaccurate or could be invalidated or verifying an account as accurate when in fact there is no provided proof that it is accurate.  

 

If your offices fail or refuse to respond to this validation request within 30 days from the date of your receipt, all references and demands to this account must be deleted and completely removed from my credit file and a copy of such deletion request shall be sent to me immediately. 

 

I am requesting, in writing, that no telephone contact be made by your offices to my place of employment or my home. Should your offices attempt telephone contact with me, including but not limited to computer generated or automated/dialer calls and calls or correspondence sent to or with any third parties, it will be deemed harassment and I will have no choice at this point but to file suit. All future communications with me at anytime MUST be done in writing and sent to the address noted below in this letter by USPS. 

It is highly advisable that you assure that your records are accurate and in order before I am forced to take legal action. This is an attempt to properly correct your records; any information obtained shall be used for that purpose. 

 

Best Regards,
5. Written by Nicole on April 24, 2012 from freeland, michigan, US
I too have had the "pleasure" of receiving a phone message form Kelly Smith, and I also recieved a letter in the mail from Convergent trying to collect a debt. What can be done to stop these people from harassing others?
6. Written by piginapoke on April 23, 2012 from elkins park, pennsylvania, US
THese morons are tryingto collect items from Pallisades that are far past the statute of limitations so if they are over the SOL tell them to F off - dont even argue whether its legit. As for Chase - Ill be contactingthem to get a letter that says I never owed them anything. I sent these morons at Convergent a Cease & Desist and ill gladly make $1,000 for each instance of their stupidity in small claims court for violating the law when they continue to call me.
7. Written by Uuurgggg! on April 20, 2012 from spring, texas, US
I get at least one BLOCKED phone call from this "Kelly Smith" a day and know that I have no unpaid debt!! I have no way of blocking the number because it comes up as "blocked" or "unknown" this is so very frustrating! :(
8. Written by Ugh on April 13, 2012 from -, -, US
I have been receiving calls from the same British voice recording and finally blocked the number. I just received a notice in the mail today, and had to laugh at how many poorly phrased statements there were in such a "professional" attempt to collect an outstanding debt. Thanks for the heads up from you all, as I am not even going to waste my time checking my credit report. I do have to say that I am disturbed that they were able to access my address less than 3 weeks after a recent move. Only my bank, my employer, and the furniture store's crediting atm have this info. Hmmm.
9. Written by AreYouKidding on April 12, 2012 from atlanta, georgia, US
I received a letter today from Convergent. I called 1-877-495-0400 & spoke with "Holly" at ext 3124. She said they have a debt of over $11,000 from 1986!! I have ALWAYS paid my bills on time & know that this is a SCAM however, I asked her to send me proof of the debt. She said she would order it & it may take 30 days. This is outrageous!!
10. Written by Economic Collapse on April 10, 2012 from kailua, hawaii, US
Make sure you look up what a confidence man is or what a grifter is on wikipedia before you go running out to save you credit score.  

 

Then, if you have elderly parents or grandparents, print the info and paste it next to the phone, so they can read it.  

 

Alot of these calls & letters are "phishing" for information, and are bogus. check you credit report 1st.

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