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ER Solutions

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177 complaints

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The company was founded in 1950 in Seattle. Nowadays it is headquartered in Renton, WA. It is a part of Convergent Resources, Inc of Accounts Receivable Management agencies. The company is licensed and bonded, and it does not forward accounts. ERS is a leading third party collection service provider in the United States. The company specializes in collecting money. Through special methods and techniques the company encourages debtors to pay money back. It is one of the oldest and the largest agencies in the industry. Presently the company operates five locations.

ER Solutions provides training courses to its employees, which is based on ACA International program. Please try to contact ER Solutions Customer Service directly prior to posting any complaints on this site.

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ER Solutions Reviews

VAL10M
ER Solutions - ERS

SENT ME BILL FOR SERVICES IN A STATE I NEVER WORKED IN OR LIVED IN, F- OFF ERS I RUN A MO. CRT. CHECK AND YOU OR THE CO. THAT YOU SAY YOU ARE CALL FOR DO NOT SHOW UP, SO IT BEEN MO...

#285339
Dec 30, 2011
138

Shadmom
ER Solutions - ERS Solutions

These bas-tids almost cost me my job. They somehow got my WORK number, and although I asked them repeatedly to NOT call me at work, they did. ALSO, they were trying to garnish my...

#283365
Dec 22, 2011
234

Suzamy
ER Solutions - Convergent Outsourcing collection scam

I got a message on my cell phone today from Convergent Outsourcing saying that they are calling to collect on a debt I owe. I called them back and they know my name but refused to...

#280567
Dec 10, 2011
799

Anonymous
ER Solutions - Convergent Scam

I also got one of the Ebay letters. It stated that I had to phone within 30 days to dispute the debt. I have called and everyday get a message saying"No one is able to take my call...

#280317
Dec 09, 2011
306

Anonymous
ER Solutions harassment

These people are scumbags who do not care if they have the wrong number they just keep calling, ignored several calls because i did not know the number, no message ever left, just ...

#280066
Dec 08, 2011
276

Horsechi...
ER Solutions - Collection Letter

I received a letter stating I owe $3,986.73 and would settle the account for $1,993.37. I do not know what is for. I have no debt like that and have never even received any kind ...

#279750
Dec 06, 2011
350

Garnetew...
ER Solutions - Complaint Against Convergent

The body of the letter is as follows:Dear ****** *****:This notice is being sent to you by a collection agency. The record of Ebay Inc. show that your balan...

#278800
Dec 02, 2011
392

Anonymous
ER Solutions - We must file an Action Lawsuit Against ERSolution/Convergent Outsourcing!!

I recieved this same letter falsely stating that the record with Direct TV shows i have a balance of $164.79, AN ACCOUNT I NEVER HAD!! This must be stopped TODAY!! send your compl...

#277760
Nov 28, 2011
866

Anonymous
ER Solutions wants my SSN to talk to me

Received collection letter from E-R-Solutions, Inc. stating I owe Entergy-New Orleans $422.94. I haven't lived in New Orleans for 3 years, and moved to Washington owing Enterg...

#276616
Nov 22, 2011
309

Anonymous
ER Solutions/Convergent Harrassing phone calls!

They keep calling my cell phone looking for Adrian Peters and I have had this phone for over 5 years now!! Jes!Recieve several calls per day and have talked to a person seve...

#276587
Nov 22, 2011
209

Preacher...
ER Solutions - You simply got the wrong person

They call me daily rude dont tell me what they want they just want my social and when i say i dont give my info over the phone SLAMMMMMS the phone in my ear, so they could call and...

#275331
Nov 16, 2011
254

Anonymous
ER Solutions - ERS call wrong numbers and are rude to the incorrect people ..fix it!!!!!

ERS group collects funds for someone who had my phone number prior to me they have been calling my home 5 or 6 times a day and hang up. I have attempted to solve this problem even...

#274319
Nov 11, 2011
274

Walverine
ER Solutions - Two collection letters re non-existent chase accounts.

Receive two collection letters from ER solutions, offering to settle Chase Bank accounts for 50% of amounts owed. Don't, and haven't had any dealings with Chase Bank. Cal...

#272890
Nov 04, 2011
354

Anonymous
ER Solutions - Ers solutions scam

I got a notice from this scam company ...saying I owe ebay hundreds of dollars...um so not possible as I have an active account with ebay and im sure if i owed them hundreds of dol...

#272148
Nov 01, 2011
407

Mbgriffi...
ER Solutions - This Company is beyond shady

I too was being harassed by this company, even after calling to remove my name 5 times. I do not owe anyone anything - they were looking for the previous owner of my phone number a...

#270548
Oct 25, 2011
351

Anonymous
ER Solutions - Shady

Okay, FYI people, got a call from this number this morning and it was a recorded voice (woman with British accent) saying it was urgent which I didn't buy so I hung up. Anyhow,...

#270448
Oct 25, 2011
424

Anonymous
ER Solutions keeps leaving messages at my company for a person we don't know

ER Solutions' English accesnted "pretend person" Kelly Smith keeps leaving messages in our office voice mailbox for a person who has never worked here. I have called them repe...

#269628
Oct 21, 2011
277

Shellyt
ER Solutions - Harassment, lying, leaving me on hold.

ER Solutions has been harassing me for years. They are trying to contact my ex-husband, although, I haven't seen or heard from him in 19 years. I've lived in three differ...

#267932
Oct 13, 2011
262

Unsaidsm...
ER Solutions did not answer me after they called they hung up very un-professional

They keep calling for a malisa and they are never able to answer me after I answer their phone call. I know who she is she does not even live in the United States, but no thanks tr...

#266660
Oct 07, 2011
302

Morrighu
ER Solutions - SCAMMING DOUCHEBAGS

I was getting a bill mailed to my house from these people for a company I have never done business with for a time period that I wasn't even in the country even though I had be...

#265775
Oct 03, 2011
417

Anonymous
ER Solutions - Repeated collection calls for someone I do not know

I have done just what E R Solutions asks. I have pressed 4 to indicate that I am not the person they are trying to reach (did this twice). I have hung up when they said to to indic...

#264978
Sep 29, 2011
427

Anonymous
ER Solutions - Rude Employees Initial Contact

I had one of those people contact me for the first time. She was rude to the point where I hung up on her. She asked for me and I yes this she. She wanted address verification. ...

#264945
Sep 29, 2011
525

Anonymous
ER Solutions - Total Frauds!

I received a notice from this company today stating that I owed my local electric company over $300 and it was reported to the credit bureau back on 5/22/2011. I explained to the l...

#264287
Sep 26, 2011
529

Bsar
ER Solutions - I was hung up by ERS Solutions representative just for asking about the company!!

A couple of months ago, I moved cities and there was some confusion on my mailing address. By the time I received my Verizon bill, I had already received one from ERS Solutions ind...

#264247
Sep 26, 2011
421

Anonymous
ER Solutions - I got a bogus bill for 22,000.

I would know if I defaulted on a 22k loan.I get this letter saying I owe Springleaf Financial Services. I never heard of this company. I call the # and I'm suppose to l...

#263942
Sep 24, 2011
418

Anonymous
ER Solutions - How did they get my cell number?

I have gotten numerous calls from people saying they are from ER Solutions asking to verify my address and last 4 numbers of social security number. When I asked what it's in ...

#263034
Sep 20, 2011
526

De.phi83
ER Solutions - Calls day after day after day...

ER solutions started calling me over 1 1/2 months ago. They call every single day, once or twice a day. They never say anything, never leave a message. The only idea I have abou...

#262395
Sep 16, 2011
414

Dredogmor
ER Solutions - Er soultions say i owe 207.49

I just brought a house move in, unpacking boxes. Our first letter arrived a lot of junk from the first owner and one collection notice from ERS saying I owe $207.49 for DirecTV. Se...

#262126
Sep 15, 2011
405

LisaG
ER Solutions Beware they are scamming people for their Social Security numbers!!!!

This company is only trying to get the last four digits of you social security number for fradulent reason. Do NOT send them ANY money! If there is really a...

#261866
Sep 14, 2011
580

Lawjq
ER Solutions - ERS Solutions, Inc.

I recieved this same letter from:Jennifer Peden, 866-291-6364Debt Collector.Stating that i owe 307.60 dollars, but i know i never owed this money, at that i...

#261864
Sep 14, 2011
523
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Related Information

Collection Agencies
In the past few decades, lending financial institutions have become a common practice. Have no money, and the needs are great - go and get a loan! This is a generalized slogan of the present time financial establishments. And people go. However, not all the debtors are able to return their debts. Therefore, recently a new type of institutions has appeared - Collection agency. It is also known as debt agency – agency which professionally specializes in exacting of overdue accounts receivable. It is a form of business when company assists in making payments on liabilities of individuals and corporate bodies. Most collection agencies work as creditor’s agency and collect debts for fee. This fee depends on money collected and is a fixed interest of total amount.

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